Legal
Privacy policy
How NSB Sinar Bakti Sdn. Bhd. collects, uses and protects personal data under Malaysia’s Personal Data Protection Act 2010.
Last updated: September 2026
NSB Sinar Bakti Sdn. Bhd. (Registration No. 200101003297 (539053-A)), referred to here as “NSB Sinar”, “we” or “us”, respects your privacy. This policy explains how we process personal data in line with the Personal Data Protection Act 2010 (PDPA) when you use this website or contact us.
1. Personal data we collect
When you send an enquiry or contact us, we may collect your name, company name, email address, phone number and anything you include in your message. The website may also record basic technical information such as your IP address, browser type and the pages you visit, for security and performance.
2. How we use it
- To reply to enquiries and prepare quotations.
- To process orders and provide after-sales support.
- To contact you about products and services you asked about.
- To keep this website secure and working well.
- To meet legal and regulatory obligations.
3. Sharing
We do not sell personal data. We share it only when needed with service providers that support our business (such as website hosting, email and delivery partners), with manufacturers for warranty purposes, or when the law or the authorities require it.
4. Security and retention
We take reasonable practical steps to protect personal data from loss, misuse and unauthorised access or disclosure. We keep it only as long as needed for the purposes above or as the law requires.
5. Cookies
This website may use cookies that are needed for it to work properly and to improve performance. You can block or delete cookies in your browser settings.
6. Your rights
Subject to the PDPA, you may ask to access or correct your personal data, or withdraw consent to its use, by contacting us. Withdrawing consent may affect our ability to respond to you or provide our services.
7. Changes to this policy
We may update this policy from time to time. The current version is always published on this page.
8. Contact
For questions or requests about your personal data, please reach us through the Contact page.